SMS Terms

Last updated: 2026-04-27

These SMS Terms describe the messaging program operated by Sturdion LLC. By opting in, you agree to receive text messages on the terms described below.

1. Program name

Sturdion Dispatch Alerts.

2. Operator

Sturdion LLC, 2389 Main St, STE 100, Glastonbury, CT 06033, USA. Email: hello@sturdion.com.

3. Description

Transactional dispatch + customer-service SMS. Messages may include technician ETA, job status updates, appointment confirmations, dispatch notifications, and replies from our customer-service team.

4. How to opt in

You can opt in to Sturdion Dispatch Alerts in either of the following ways:

• Web form at /contact — check the consent box and submit the form.
• Recorded verbal consent on an AI-handled intake call placed to or from a Sturdion-operated number.

5. Message frequency

Message frequency varies; typically 1–10 messages per service event.

6. Cost

Message and data rates may apply. Sturdion does not charge for the messages themselves, but your mobile carrier may.

7. Opt-out

Reply STOP to any Sturdion Dispatch Alerts message to cancel. After replying STOP, you will receive one final confirmation message and no further messages will be sent.

8. Help

Reply HELP to any Sturdion Dispatch Alerts message for assistance, or email hello@sturdion.com.

9. Supported carriers

Carriers including T-Mobile are not liable for delayed or undelivered messages.

10. Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on how we collect and use SMS data.