SMS Consent & Opt-In Flow

Evidence package for Sturdion Dispatch Alerts (10DLC A2P).

This page documents how Sturdion captures express written consent before sending SMS to any end user. The opt-in flow lives at /contact and is publicly accessible.

1. Consent checkbox copy (verbatim)

The following text appears next to an unchecked checkbox on the contact form. The checkbox is required for SMS opt-in but optional for the form itself, so message delivery is gated on affirmative consent.

I agree to receive text messages from Sturdion LLC (Sturdion Dispatch Alerts) at the mobile number provided, including transactional dispatch notifications, service updates, and customer-service replies. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and SMS Terms.

2. Opt-in flow screenshots

The following screenshots show the opt-in flow as presented to end users. Replace with current captures when re-running the evidence build.

[Screenshot 1: /contact form, consent checkbox unchecked]

[Screenshot 2: /contact form, consent checkbox checked, ready to submit]

[Screenshot 3: /contact-thanks confirmation page restating consent]

3. Sample messages

Below are representative messages sent under the Sturdion Dispatch Alerts program. Every message is transactional, identifies the sender, and contains an opt-out instruction.

Sturdion: Tech en route, ETA 15 min. Reply STOP to opt out.

Sturdion: Job #1234 complete. Reply STOP to opt out.

Sturdion: Reply YES to confirm your 2pm appointment tomorrow. Reply STOP to opt out.

4. Where to opt in

The web opt-in form is available at /contact. End users may also opt in via recorded verbal consent during an AI-handled intake call; that recording is retained and made available on request.